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name shows inverse dns

hello. when i do a scan, the field name, instead of showing the device name, it displays the inverse dns (arpa) notation ( why is that happening? can you help me?
Comments 5
02/01/2021 16:42:13

Its likely to be caused that netbios name scanning was forbidden on the remote PC. You can check it using arp command.
02/01/2021 22:21:06
hello.thanks for replying. But that happens with all the pcs, router and even with an access point on the network. it happens with all the network nodes.
02/02/2021 12:50:34

1. You need to delete stored data. You can find this option in the following way: Advanced IP Scanner -> Settings -> Options -> Misc -> Delete stored data.
2. You should also clean your DNS cache
And send a screenshot of your scanning result after this.
02/02/2021 21:05:50
hi. already did that. that was the first thing i did when i got the reverse notation. it happens only on a specific customer network. i questioned him and he doesn't have netbios disabled on his machines.
02/15/2021 11:43:56

Does this problem still remain? If it does, could you please submit a ticket?
We`ll do our best to help you to fix this problem.
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