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name shows inverse dns

hello. when i do a scan, the field name, instead of showing the device name, it displays the inverse dns (arpa) notation (5.2.168.192.in-addr.arpa). why is that happening? can you help me?
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Radmin Club Team
02/01/2021 16:42:13
Hello,

Its likely to be caused that netbios name scanning was forbidden on the remote PC. You can check it using arp command.
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02/01/2021 22:21:06
hello.thanks for replying. But that happens with all the pcs, router and even with an access point on the network. it happens with all the network nodes.
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Radmin Club Team
02/02/2021 12:50:34
Hello,

1. You need to delete stored data. You can find this option in the following way: Advanced IP Scanner -> Settings -> Options -> Misc -> Delete stored data.
2. You should also clean your DNS cache https://www.technipages.com/flush-and-reset-the-dns-resolver-cache-using-ipconfig
And send a screenshot of your scanning result after this.
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02/02/2021 21:05:50
hi. already did that. that was the first thing i did when i got the reverse notation. it happens only on a specific customer network. i questioned him and he doesn't have netbios disabled on his machines.
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Radmin Club Team
02/15/2021 11:43:56
Hello,

Does this problem still remain? If it does, could you please submit a ticket? https://support.radmin.com/index.php?/Tickets/Submit/RenderForm/3
We`ll do our best to help you to fix this problem.
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