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pingable hosts show up as unknown in advanced ip scanner

ok so I have encountered this problem frequently with Advanced IP scanner and because of which I can no longer trust this to be my "go to" scanner. But I really like it and want it to work :-) especially this is one of the free scanners which are totally portable.

Problem:
I can ping a device on a cmd line just fine.
But this software shows it as "unknown". (I have to enable "show unknown" first, otherwise it does not even show the device.


I have deleted the cache and scanned the whole subnet again, but results are the same.

If it helps, some of these rogue devices are a APC UPS which is not responding to any SSH, telnet or HTTP, but it does respond to ping requests.
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