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Lights are always yellow

Hello, I promoted your Radmin VPN on the official website of Minecraft Chinese, but I received a lot of feedback, such as
zx2000:
Three people and one yellow light, you can only use Ranger

Really tried it, the two green lights are really without delay, but the three of us ca n’t help it, and the vpn is annoying that sometimes it keeps getting stuck

Mysterious software, sometimes all three are yellow

yzy1256925693:Excuse me, Radmin VPN is disconnected from the server after it is opened. It is always in the "connecting" state. I can't connect to it anymore, and I can't create and join the network. What's the reason?



And after my experiments, many people really ca n’t use it, because he is always in the yellow light, and the use is for games, and there will be no good experience if the delay is high. Is there any way to fix it?
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01/21/2020
Hello,

Relay connection is not an error.Its one of Radmin VPN connection type that takes place when direct connection is not possible.
There  are a lot of factors like many routers between Radmin VPN and Internet,  NATs, firewalls, network topology, router settings, closed ports and  etc. And also torrents, network channel congestion and Windows updates.
Here some ways to avoid this connection type, but they dont guarantee non relayed connection:
1. Both PCs (local and remote) are placed in the same network.
2. One of PC has direct IP address.
3. Routers with direct IP have the following NAT settings: one NAT, Full Cone NAT,Address-Restricted cone NAT, Restricted cone NAT, Port-Restricted cone NAT
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