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Unable to connect to server host

The other day we started playing minecraft via radmin VPN, but today i couldnt connect to the host. In VPN my friend appears to be "loading" and if i check the register it says "error: 0x7000003ed". Its strange because yesterday we were playing and we didnt change anything but now i cant join.
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0
10/25/2019
Hello,

Could you please submit a ticket? http://www.radmin-vpn.com/support/
And attach a Radmin VPN log from both PC (local and remote)
Radmin VPN - Help - View log
We`ll do our best to help you to fix this problem.

0
02/06/2020
Hello,


1. Check if ports 17000-18000 are open. 2. Check for antivirus or firewall blocking.
Do it on both PCs (local and remote).
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