https://imgur.com/a/9WiUxaT
Laptop Log:
2025.06.01 09:19:14.777 INFO Service starting...
2025.06.01 09:19:14.777 INFO Service version: 1.4.4642.1
2025.06.01 09:19:14.777 INFO OS version: 10.0.26100.0.client.x64
2025.06.01 09:19:14.777 INFO RID: 55618370
2025.06.01 09:19:14.777 INFO IP: [00.00.000.000]
2025.06.01 09:19:15.144 INFO Virtual adapter driver installed.
2025.06.01 09:19:15.144 INFO Virtual network adapter opened
2025.06.01 09:19:15.248 ERROR Failed to setup virtual adapter (Init/4, err:0x7000003ec). Virtual network may be not operable.
2025.06.01 09:19:15.645 INFO Virtual network adapter ready
2025.06.01 09:19:15.992 INFO Connected to server (16)
2025.06.01 09:19:17.729 INFO Connected to 63508209/'ARCTIC' via TcpRelay/outgoing
2025.06.01 09:19:17.788 INFO Channel to 63508209/'ARCTIC' is replaced by UDP/outgoing
PC Log:
2025.05.31 01:05:52.204 INFOService starting...
2025.05.31 01:05:52.204 INFOService version: 1.4.4642.1
2025.05.31 01:05:52.204 INFOOS version: 10.0.26100.0.client.x64
2025.05.31 01:05:52.204 INFORID: 63508209
2025.05.31 01:05:52.204 INFOIP: [00.00.000.000]
2025.05.31 01:05:53.880 INFOVirtual network adapter opened
2025.05.31 01:05:54.104 INFOVirtual network adapter ready
2025.05.31 01:06:24.923 INFOConnected to server (17)
2025.05.31 08:13:30.536 INFODisconnected from server(code:9)
2025.05.31 08:15:16.501 INFOConnected to server (17)
2025.05.31 16:26:27.204 INFODisconnected from server(code:9)
2025.05.31 16:39:14.479 INFOConnected to server (17)
2025.06.01 08:56:21.322 INFOConnected to 55618370/'ARCTIC LEGION' via TCP/incoming
2025.06.01 08:56:32.980 UPDATENode 55618370/'ARCTIC LEGION' joined network 'Legion SPT' as Admin
2025.06.01 08:56:32.980 UPDATENode 55618370/'ARCTIC LEGION' joined network 'Home unit' as Admin
2025.06.01 09:13:57.131 INFONode 55618370/'ARCTIC LEGION' disconnected
2025.06.01 09:18:20.392 INFOConnected to 55618370/'ARCTIC LEGION' via TcpRelay/incoming
2025.06.01 09:18:20.456 INFOChannel to 55618370/'ARCTIC LEGION' is replaced by UDP/incoming
2025.06.01 09:18:24.944 UPDATENode 55618370/'ARCTIC LEGION' joined network 'Legion SPT' as Admin
2025.06.01 09:18:24.944 UPDATENode 55618370/'ARCTIC LEGION' joined network 'Home unit' as Admin
Hello,
Try to reinstall Radmin Server, restart system and check
If you have a monitor on remote side where installed Radmin Server, please check that it plugged in
You should do the following:
If you use Windows 10 /11 on this PC:
1. Check if the latest version of Radmin Server is installed there (it's 3.5.2 for now).
After updating Radmin Server, you need to restart this PC.
2. Check out the latest updates for Windows 10/11.
3. Check if the latest drivers are installed on the video adapter
4. If you use virual machine, try Installation of virtual monitor driver.
5. If it didn't help and there is no a video card with display port \ hdmi
and there is no monitor connected, then try
https://www.amazon.com/Headless-Display-Emulator-Headless-1920x1080-generation/dp/B06XT1Z9TF
6. You can also try Mini DP display emulator dummy plugs:
https://www.amazon.com/FREEGENE-Thunderbolt-Display-Emulator-3840x2160/dp/B0758675CJ
7. Go to the properties of the video adapter. (windows setting - system - display - advanced display settings - display adapter properties, monitor tab, uncheck hide modes that this monitor)
8. Try to change screen resolution.
9. IF HDR was turned on, the desktop. Turning it off can fix the problem.
https://pureinfotech.com/enable-auto-hdr-games-windows-11/
https://support.microsoft.com/en-us/windows/hdr-settings-in-windows-2d767185-38ec-7fdc-6f97-bbc6c5ef24e6
You can also try this:
1. Open device manager
2. In "System devices" find "ACPI lid"
3. Open "ACPI lid" properties, and go to "Driver" tab.
4. Select "Update driver"
5. Choose "Browse my computer for driver software" and "Let me pick…"
Uncheck "Show compatible hardware"
6. And now...in "Manufacturer" select "(Standard system devices)" and model:
"Volume manager" (yes, "Volume manager")
7. next, next and restart the system.
Create a new account with the same rights in Radmin Server.
To do this, right-click on Radmin Server
Open settings Radmin Server
Click button Permissions
Appears windows Radmin Server Security Mode
Click button Permissions
Click Add User
Add user and password with the same rights
Restart.
Connect with a new user
If it helps, delete old user (before to do this, check rights)
If the above option did not help, then try to disable the Display adapter on Radmin Server Side in Task Manager
If you use two video cards, and one of them is Nvidia, disable temporary Nvidia and select to use integrated for rserver3.exe.
Please, check Microsoft remote assistance (quick assist), returns a black screen or does it work?