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Error accessing the network printer, the print queue stops every time I try.

Hello,
when I try to access a remote printer from windows explorer I get the following error: "The local print job manager service is not running. Restart the administrator or the computer" and what happens is that it disables the print queue, I start it again and try to access the printer and again for service. any solution?Thanks.

Antonio.
Comments 6
0
12/03/2021 13:56:25
I have managed to solve this error by deleting all the drivers from the registry, but now it gives me the error "Connect to printer. Windows could not connect to the printer. Check the printer name and try again ......" Any solution. Thanks.
0
Vladislav Shkvarsky
12/06/2021 10:36:05
Hello, these problems are related to Windows security updates:
KB5005563 - Windows 7
KB5005613, KB5005627 - Windows 8.1 and Windows Server 2012
KB5005565, KB5005568, KB5005566, KB5006670, KB5006672 - Windows 10
KB5005030 - Windows Server 2019
KB5006674 - Windows 11  
0
12/06/2021 11:55:15
Hi, thanks for your response.
I do not have these updates on either of the two computers, even so I have tried it with cmd "wuse" in case I did not see them, but they were not installed. Any more ideas what it might be? Thk.
Antonio,
0
12/07/2021 10:43:45
Hi, I have tried to do it in a local network without RADMIN VPN and it works correctly for me, I do it from the RADMIN VPN and it does not work for me, I have given permissions to the firewall and antivirus, but I can't get it to work either in the local network.
Thk.
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Radmin Club Team
12/07/2021 15:27:37
This video guide might help:
Connect to Your Printer from Internet
https://www.youtube.com/watch?v=lVHUsuaFTYM
0
12/07/2021 17:43:55
Hi, thanks for your help.
I already had this resource implemented and it still doesn't work for me, locally if the printers are installed but when going through RADMIN VPN I can't do it.
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