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I can't connect to the server

Yesterday I have installed a Radmin VPN, my friend have created a server and I cannot connect. The program writes "connecting", and then after a long time "time is up". Then I have tried to create a server and the same problem. I have WIN10, firewall is turned off. Does anybody know how I can fix this? Thank you.
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Radmin Club Team
09/05/2019 18:49:29
Hello,

1. If you are using Radmin VPN ,check if ports 17000-18000 are open and  there is no block in firewall and antivirus (on both PC, local and  remote).ъ
2. Can you ping the remote PC?
3. Do you use Radmin Server and Viewer?

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09/20/2019 14:01:37
can fix it ?
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Radmin Club Team
09/20/2019 17:51:30
Hello,

What kind of problem do you have?
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09/24/2019 20:10:32
same problems here ... port forwarded antivirus and firewall off ... friend see my game but cant connect ... time out. we can together join others games ...
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Radmin Club Team
09/25/2019 13:32:37
Hello,

You need to know which port is useb by your game and open this port in your router.
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09/25/2019 13:52:58
i opened all 31183, Port=7777
PeerPort=7778,17000-18000 ,31100-31200 and nothing :)
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Radmin Club Team
09/26/2019 16:18:55
Hello,

Check if there is no blocks in firewall and antivirus.
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09/26/2019 16:21:56
windows off ese real time off antivirus off ... but we installed GameRanger working . only in radmin not working :)
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Radmin Club Team
09/30/2019 14:03:19
Hello,

Can you ping the remote PC?
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