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One of my friend has unstable connection

So when we try to play sometimes he just drops out and when i check he is on UDP/nat but when he can join he is UDP/local so im asking is there anyway to force it to be UDP/nat or what else we can do in this situation?
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11/18/2020
Hello,

1. Check if there is no programs that overload your network, like FTP, torrents or Windows updates.
And the more Radmin VPN networks you are connected to, the less performance you have.
2. Open Windows command line (press Win + R) and type
cmd
and press enter.
Type
ping IP -n 60
where IP is the remote PC IP address. wait till the end of command, make a screenshot and send it.
3. Could you send Radmin VPN log from both PC (local and remote)?
Radmin VPN - Help - View log
You can submit a ticket for this  http://www.radmin-vpn.com/support/
We`ll do our best to help you to fix this problem.
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