Hello!

In the Device Manager, then Network Adapters, do you see "Famatech Radmin VPN adapter" and if yes, can you click on it, choose Properties, first tab General, below, Device Status, which code do you see?

This device is working properly.

2024.06.18 16:16:04.730 INFO Service starting...
2024.06.18 16:16:04.730 INFO Service version: 1.4.4642.1
2024.06.18 16:16:04.731 INFO OS version: 10.0.22631.0.client.x64
2024.06.18 16:16:05.408 INFO Virtual adapter driver installed.
2024.06.18 16:16:05.408 INFO Virtual network adapter opened
2024.06.18 16:16:09.969 INFO Registered as #16759690, ip/fdfd::1a2e:abae
2024.06.18 16:16:31.353 INFO Switched Off
2024.06.18 16:16:31.837 INFO Switched On
2024.06.18 16:16:47.035 INFO Switched Off
2024.06.18 16:16:47.655 INFO Switched On
2024.06.18 16:21:10.296 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 16:22:34.783 INFO Virtual network adapter removed/disabled
2024.06.18 16:22:34.920 INFO Virtual network adapter enabled
2024.06.18 16:22:35.284 INFO Virtual network adapter opened
2024.06.18 16:22:35.323 INFO Virtual adapter driver installed.
2024.06.18 16:22:35.323 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
2024.06.18 16:24:36.244 INFO Switched Off
2024.06.18 16:24:38.364 INFO Switched On
2024.06.18 16:25:21.557 INFO Switched Off
2024.06.18 16:25:22.320 INFO Switched On
2024.06.18 16:27:35.674 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 17:23:39.772 INFO Service stopping...
2024.06.18 17:23:40.302 INFO Service stopped
2024.06.18 17:23:40.302 INFO
2024.06.18 17:24:20.086 INFO Service starting...
2024.06.18 17:24:20.086 INFO Service version: 1.4.4642.1
2024.06.18 17:24:20.093 INFO OS version: 10.0.22631.0.client.x64
2024.06.18 17:24:20.093 INFO RID: 16759690
2024.06.18 17:24:20.093 INFO IP: ip here
2024.06.18 17:24:41.573 INFO Virtual network adapter opened
2024.06.18 17:29:20.670 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 17:37:20.888 INFO Virtual network adapter removed/disabled
2024.06.18 17:37:21.026 INFO Virtual network adapter enabled
2024.06.18 17:37:21.304 INFO Virtual adapter driver installed.
2024.06.18 17:37:21.304 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
2024.06.18 17:37:21.402 INFO Virtual network adapter opened
2024.06.18 17:37:23.317 INFO Switched Off
2024.06.18 17:37:41.356 INFO Switched On
2024.06.18 17:40:34.267 INFO Switched Off
2024.06.18 17:40:34.581 INFO Switched On
2024.06.18 17:40:35.652 INFO Switched Off
2024.06.18 17:40:36.154 INFO Switched On
2024.06.18 17:41:56.448 INFO Service stopping...
2024.06.18 17:41:56.961 INFO Service stopped
2024.06.18 17:41:56.961 INFO
2024.06.18 17:44:03.896 INFO Service starting...
2024.06.18 17:44:03.896 INFO Service version: 1.4.4642.1
2024.06.18 17:44:03.898 INFO OS version: 10.0.22631.0.client.x64
2024.06.18 17:44:03.898 INFO RID: 16759690
2024.06.18 17:44:03.898 INFO IP: my ip is here
2024.06.18 17:44:04.551 INFO Virtual adapter driver installed.
2024.06.18 17:44:04.551 INFO Virtual network adapter opened
2024.06.18 17:44:04.742 ERROR Failed to setup virtual adapter (Init/4, err:0x7000003ec). Virtual network may be not operable.
2024.06.18 17:49:05.215 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 17:50:24.936 INFO Virtual network adapter removed/disabled
2024.06.18 17:50:25.066 INFO Virtual network adapter enabled
2024.06.18 17:50:25.451 INFO Virtual network adapter opened
2024.06.18 17:50:25.497 INFO Virtual adapter driver installed.
2024.06.18 17:50:25.497 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
2024.06.18 17:55:25.868 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 17:58:21.563 INFO Virtual network adapter removed/disabled
2024.06.18 17:58:21.696 INFO Virtual network adapter enabled
2024.06.18 17:58:22.422 INFO Virtual adapter driver installed.
2024.06.18 17:58:22.422 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
2024.06.18 17:58:22.577 INFO Virtual network adapter opened
2024.06.18 18:03:23.138 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 18:41:19.780 INFO Virtual network adapter removed/disabled
2024.06.18 18:41:19.917 INFO Virtual network adapter enabled
2024.06.18 18:41:20.622 INFO Virtual adapter driver installed.
2024.06.18 18:41:20.622 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
2024.06.18 18:41:20.785 INFO Virtual network adapter opened
2024.06.18 18:46:21.425 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 18:52:26.575 INFO Service stopping...
2024.06.18 18:52:27.091 INFO Service stopped
2024.06.18 18:52:27.091 INFO
2024.06.18 18:53:00.550 INFO Service starting...
2024.06.18 18:53:00.550 INFO Service version: 1.4.4642.1
2024.06.18 18:53:00.550 INFO OS version: 10.0.22631.0.client.x64
2024.06.18 18:53:00.550 INFO RID: 16759690
2024.06.18 18:53:00.550 INFO IP: ip
2024.06.18 18:53:21.523 INFO Virtual network adapter opened
2024.06.18 18:58:01.102 ERROR Failed to setup virtual adapter (Route/20, err:"Element not found."). Virtual network may be not operable.
2024.06.18 19:03:03.417 INFO Virtual network adapter removed/disabled
2024.06.18 19:03:03.566 INFO Virtual network adapter enabled
2024.06.18 19:03:04.418 INFO Virtual network adapter opened
2024.06.18 19:03:04.558 INFO Virtual adapter driver installed.
2024.06.18 19:03:04.558 WARNING !    dvi:                     Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
logs ^^^^

waiting for response pls

Hello!
Please, use this guide: https://www.radmin-vpn.com/help/code56/

It's still doesn't work