found this in the log
Registration failed (err:0x7000003ef)
and also this
the firewall is disabled aswell
also pinged these servers from a previous post
ping 51.77.117.69
ping 51.195.6.18
ping 15.204.142.131
ping 198.244.200.34
ping 198.244.228.170
ping 141.95.65.158
all of them responded with 0% packet loss
help??
Hello,
Dear user,
To diagnose and resolve your connection issue, please follow these steps:
1. Preparation- Download the latest version:
- Before installing:
- Uninstall the old version via:
- Restart your computer.
2. Collecting Information (Required)http://update.radmin-te.com/download/files/Radmin_VPN_2.0.4896.6.exe
Control Panel → Programs and Features → Find Radmin VPN → Uninstall
For further analysis, please provide:
Test-NetConnection 198.244.203.247 -Port 17301
Test-NetConnection 57.128.187.188 -Port 17301
- Open Radmin VPN.
- Go to Help → View Log → File → Save As...
- Send us the log file.
3. Attempt to ReconnectOption 1: Restart
- Restart your computer + router (this resets DNS cache).
- Launch Radmin VPN and wait up to 30 minutes (connection may take time).
- If the issue persists, proceed to further steps.
What’s Next?Please send us:
✔ Results fr om Step 2 (server tests).
✔ Radmin VPN logs.
✔ A description of what steps you’ve already tried.
This will help us find a solution faster.
Thank you!