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Advanced Ip Scanner does not show users

Hi, I have a problem with Advanced IP Scanner. Active users using Windows 10 do not appear after scanning the network. Why is this happening? It only shows me the users of Windows 7 or XP, but not in Windows 10. Help.

Edit:

Good morning, you tried to disable the firewall completely in Windows 10 and I still have the same problem. In the domain there are computers that cannot be found by the user. This problem also happens in Windows 7. There are computers in my network that if I see from other computers and those same computers from other computers I don't see them. I don't understand why this is happening. But Firewall is not.
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Radmin Club Team
08/28/2019 15:23:18
Hello,

It depends on firewall settings. In Windows 10 this option is blocked as default.
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08/28/2019 15:56:55
Do you know which option of the Windows 10 Firewall must be activated to allow the information to be seen in the users section? Thanks
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08/29/2019 08:35:11
Good morning, you tried to disable the firewall completely in Windows 10 and I still have the same problem. In the domain there are computers that cannot be found by the user. This problem also happens in Windows 7. There are computers in my network that if I see from other computers and those same computers from other computers I don't see them. I don't understand why this is happening. But Firewall is not.
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