Advanced IP Scanner not starting

Hello My Advanced IP Scanner V2.5.3850 has suddenly refused to open when I click on it. I have uninstalled it - restarted pc and redownloaded and still wont open when I double click it. I am using Windows 10 1909. Any suggestions would be appreciated. Thanks Gary

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07/23/202001:2007/23/2020

Gary Sutherland

07/23/202001:2007/23/2020

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Comments 5

Famatech

07/24/2020

Hello,

You need to remove this registry branch
HKEY_CURRENT_USER\Software\Famatech\advanced_ip_scanner
and install it again.

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Gary Sutherland

07/25/2020

Hi Thanks I did as you suggested but unfortunately same result

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Famatech

07/27/2020

Hello,

How do you install and run the program? is it shown in Task Manager?

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Gary Sutherland

07/28/2020

Hi I install it using the installer Advanced_IP_Scanner_2.5.3850.exe. I have tried clicking on the exe file and running it as administrator and same result and no I cannot see it in task manager. When I doubleclick the icon I get a brief view of the hourglass and then nothing - as if I hadn't clicked at all. I put another new drive into my pc and formatted that and installed windows 2004 and it ran once and now has the same issue as my previous drive. Thanks Gary

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