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Can not seem to get UDP ports to be seen

I have just installed the software and performed my first scan,  and set the port range to the right of the IP range to All UDP ports 1-65535 but the scan is displaying  
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Radmin Club Team
02/17/2023
Hello!
Please, try to scan  with higher accuracy (Settings -> Options ->  Performance and choose - High-accuracy scanning and move slider to the  left.
0
02/24/2023
I have attempted the scan with the Accuracy set to high.   Still no UDP ports.  And I know there are phones on this LAN that are discovered and the TCP IP Ports are shown.  
0
Radmin Club Team
02/27/2023
Hello!
Please,send to us a screenshots  of whole window  advanced port scanner and results after scanning.
0
02/27/2023
how do I upload a screen shot?    
0
Radmin Club Team
02/28/2023
Hello!
You can download screenshots in  any cloud as you want and send link to us.
1
Radmin Club Team
03/01/2023
Hello!
You need to set up scanning parameters : TCP: 1-65535, UDP: 1-65535
0
03/01/2023
Thank you - that seems to be the trick - for getting UDP to show up.   suggestion:  Performing input validation on that field would resolve this issue for the future and providing examples in a pop up when validation fails would also be a great addition to the interface.  

we can close this inquiry  
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