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My Radmin Vpn keeps connecting endlessly

I downloaded and installed radmin vpn but when I connect it keeps connecting endlessly.

does anyone know how to resolve?

I already formatted my notebook and it didn't help

the last time i used radmin vpn was at my friend's house to play together
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Radmin Club Team
01/16/2023 10:20:31
Hello,
Check our servers,  they must be reachable
Open Windows command line (press Win + R) and type
cmd
and press enter.
Type

ping 51.77.117.69
ping 51.195.6.18
ping 15.204.142.131
ping 51.89.192.55
ping 198.244.179.215
ping 141.95.47.57
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