i tried to turn off the firewall and anti virus and reinstall it multiple time but none of them work
i also remove all of my different vpn aswell but that doesn't seem to work either
please help
much thanks
edit: its seems that after some install the vpn now also come with an "uid' file that appears whenever i install the app which is weird
In the Device Manager, then Network Adapters, do you see "Famatech Radmin VPN adapter" and if yes, can you click on it, choose Properties, first tab General, below, Device Status, which code do you see?
Uninstall Radmin VPN from the Control Panel - Programs and Features.
Check the system for errors and repair them:
In the Command Prompt as Administrator (right-click on the Start button),
execute in turn:
DISM /Online /Cleanup-Image /CheckHealth -after entering,wait ending
DISM /Online /Cleanup-Image /ScanHealth -after entering,wait for
DISM /Online /Cleanup-Image /RestoreHealth to finish -after entering,wait for
SFC.exe to finish /SCANNOW -after entering, wait for PS to finish.
Each command can be copied and pasted into CMD. Then wait for the end.
After all the checks, reboot the PC, download ccleaner from the site https://www.ccleaner.com,
install it, run it and check the registry for errors and fix them,
read how to do it here: https://support.ccleaner.com/s/article/clean-the-windows-registry?language=en_US
Reboot the PC and install Radmin VPN