Please, delete your Radmin VPN from Control panel - Program and Features - Radmin vpn
Restart windows
Download Radmin VPN New version 1.3.4570.5 from our site: radmin-vpn.com, we released new version.
Install Radmin VPN 1.3.4570.5
If the problem still persist , send to us these logs:
1) "SetupAPI.dev.log ", for this press win + r, copy this text and paste it into the field: %SystemRoot%\inf\SetupAPI.dev.log - save the file and send it to us!
2)Open Radmin VPN - Help - View Log - File - Save As..-Save and send this file to us.
3) Please, perform the following:
Start-> run -> msinfo32
Open this 'msinfo32' as administrator.
Export the file as .txt and attach to your next letter.
We will search the file and try to find what might have caused the issue.
Greetings!
Please, delete your Radmin VPN from Control panel - Program and Features - Radmin vpn
Restart windows
Download Radmin VPN New version 1.3.4570.5 from our site: radmin-vpn.com, we released new version.
Install Radmin VPN 1.3.4570.5
If the problem still persist , send to us these logs:
1) "SetupAPI.dev.log ", for this press win + r, copy this text and paste it into the field: %SystemRoot%\inf\SetupAPI.dev.log - save the file and send it to us!
2)Open Radmin VPN - Help - View Log - File - Save As..-Save and send this file to us.
3) Please, perform the following:
Start-> run -> msinfo32
Open this 'msinfo32' as administrator.
Export the file as .txt and attach to your next letter.
We will search the file and try to find what might have caused the issue.
How to do this: https://www.youtube.com/watch?v=wwavLFt0PKc
If you can not save this file "msinfo32" , please indicate your processor .
You can use cloud, like google drive, Dropbox, or others which you want.
Store there you info and send to us a link to download.