Remote pointer shape and windows 10 1809

It was reported on old forum, but still there is no answer - what about proper work of remote pointer shape ("cursor" as some people name it incorrectly)? Since 1809 update, Radmin is no logner fully compatible with win10 - pointer shape not change at all, so user cannot see if he is copying files or moving them, is he used resize function or drag, in graphics software it is even worse - total disaster.

5 months without path - is it some kind of record?

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Comments 12

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Famatech

04/18/2019

Hello,

Yes, we know about this issue, but unfortunately it turned out to be quite complicated to fix it. We`re working on it. Thank you for patience.

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Pawel Borowski

05/20/2019

Well, its been 6 months for now and still no update that fix this problem. I understand that it may be complicated, but workin 6 months and no fix? It seems to be too much to fix any bug.

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Pawel Borowski

05/24/2019

And now problem resolves "itself" - in 1903 version of Windows remote pointer shape works again.
Is that fix we waiting for 6 months? Windows upgrade?

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Famatech

05/28/2019

Hello,

There might be some problems in Windows 10 that influence pointer shape. And these problems were fixed by this update.

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Marcin Pasternak

06/10/2019

Unfortunately this is not fixed! Tried both update from 1809 to 1903 and clean install of 1903 - pointer shape doesn't change.

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Famatech

06/10/2019

Hello,

You can change cursor behaviour in Radmin Viewer (Radmin Viewer - Tools - Options - New connection defaults - Remote screen - Full control).

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Alan Liverance

07/01/2019

This does nothing, still no ability to resize a window on a Windows 10 remote session. What's up? this is a pretty severe limitation.

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Famatech

07/01/2019

Hello,

Did I understand you correctly, you connect to the remote remote PC via Radmin and become unable to change size of Radmin Viewer window, dont you?

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Alan Liverance

07/01/2019

No, When I open a client window into a server (Windows 10) session I cannot resize any of the application windows on the remote session's desktop. I then walk over to the server and have no problem resizing the same application window. Easiest example is a browser on the server. pointer shape does not change and browser window cannot be sized remotely. This windows 10 machine will be physically located in an office with infrequent visits by personnel.

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Famatech

07/01/2019

Hello,

We know about this problem with remote pointer shape and we`re working to fix it. Tnank you for patience.

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Jiri Segeta

07/18/2019

I've found SOLUTION for 1809 update of Win10

Open Magnifier tool from Windows Start, or use key combination Win Num+ inside remote screen.
Now you can see cursor shape like option "Draw the remote cursor in the remote screen bitmap".
It doesn't matter, what you have selected in Settings option "Affects the visibility and shape of Radmin Server's cursor:"

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